Credit Terms
These Exingeno LTD Service Credit Terms ("Terms") are an agreement between you and Exingeno LTD ("we," "us," or "our") and govern your purchase, receipt, or use of any credits redeemable for virtual items offered through our platform ("Exingeno Credits"). By using our Exingeno Credits, you agree to be bound by these Terms.
1. Prepaid Service Credits
We may offer the option to prepay for virtual items through the purchase of credits ("Prepaid Exingeno Credits"). Prepaid Exingeno Credits represent the amount you have paid in advance for use on our platform.
- Prepaid Exingeno Credits can be used to purchase in-game skins or other digital goods for the supported games (e.g., Counter-Strike 2, Team Fortress 2, Dota 2).
- Additional terms may apply to specific offers or promotions, and such terms will be presented at the time of purchase.
2. Nature of Exingeno Credits
- Exingeno Credits are not legal tender or currency; they are not redeemable, refundable, or exchangeable for cash or any monetary value.
- Exingeno Credits do not confer any property rights and have no equivalent value in any fiat currency.
- Exingeno Credits are non-transferable and can only be used by the account holder within our platform.
- Exingeno Credits cannot be used outside of Exingeno LTD’s services or for purposes other than purchasing digital goods (such as game skins).
3. Refund Policy for Exingeno Credits
All purchases of services and prepaid credits, including the purchase of Exingeno Credits, are final. Exingeno Credits are non-refundable.
- Expiration: Prepaid Exingeno Credits expire one year after the date of purchase if not used, unless otherwise specified at the time of purchase.
4. Exingeno Credit Balance
You may review your available Exingeno Credits balance by logging into your Exingeno LTD account. It is your responsibility to verify that the correct amount of credits has been added to or deducted from your balance.
- Your Exingeno Credit balance does not function as a bank account, digital wallet, stored value account, or other payment method.
5. Prohibited Transfers
We prohibit and do not recognize any transfers, sales, gifts, or trades of Exingeno Credits. Any attempt to sell, transfer, or otherwise trade Exingeno Credits is a violation of these Terms and may result in:
- Revocation of Exingeno Credits;
- Termination of your use of Exingeno Credits and/or your account without a refund;
- Suspension or cancellation of your access to Exingeno LTD’s platform.
6. Termination and Suspension
Exingeno LTD reserves the right to suspend or terminate your use of Exingeno Credits or access to our services if you violate these Terms or engage in fraudulent or abusive behavior. This may include revoking Exingeno Credits or terminating your account.
- We also reserve the right to terminate your Exingeno Credit balance if required by law or due to inactivity as outlined in the Expiration policy above.
7. Modification of Terms
We reserve the right to modify these Terms at any time. Updates will be posted on our website, or we will notify you by email if the changes are substantial.
- Effective Date: Modifications will become effective upon posting on the website or as stated in the notification email.
- By using Exingeno Credits after any modifications take effect, you agree to the updated Terms.