Privacy Policy

Exingeno LTD ("Company," "we," "us," or "our") operates the website and services related to the resale of game skins. We are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, and share your information when you visit our website and use our services. It also includes details about our use of cookies and related technologies.



1. Data Controller
 

• Company Name: Exingeno LTD
• Registered Address: 128 City Road, London, United Kingdom, EC1V 2NX
• Registration Number: 15846954
• Contact Information: info@exingeno.com

Exingeno LTD is the data controller responsible for the processing of your personal data.



2. Information We Collect

We collect different types of information depending on your interaction with our website and services. This includes:


a. Personal Information

Personal information refers to data that can identify you as an individual. This may include:
 

• Name
• Email address
• Game account information (such as Steam ID or other identifiers required for transactions)

b. Usage Data

We automatically collect certain information when you access our website, including:
 

• IP address
• Browser type and version
• Operating system
• Device information
• Pages you visit and actions taken on our site
• Referring URL

c. Cookies and Tracking Technologies

We use cookies and similar technologies to collect additional information about your visit and how you interact with our site. For more details, see the Cookie Policy section below.



3. How We Use Your Information

We process your personal data for the following purposes:
 

• To provide and improve our services: This includes processing your transactions, delivering game skins, and managing your account.
• To communicate with you: We use your contact details to send important notifications, such as updates to our Terms and Conditions, and to respond to your inquiries.
• To personalize your experience: We may use the information collected to offer customized content and recommendations.
• For legal compliance: We may use your information to comply with legal obligations, such as fraud prevention and financial reporting.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:
 

• Performance of a contract: We process your data to fulfill the contract between you and Exingeno LTD when you purchase digital items from us.
• Legitimate interests: We process your data to improve our services, enhance user experience, and secure our website.
• Consent: For marketing purposes and the use of certain cookies, we may seek your explicit consent.

5. Sharing Your Information

We will not sell or rent your personal data to third parties. However, we may share your information in the following situations:
 

• Service Providers: We work with third-party service providers (e.g., payment processors, hosting services) to facilitate our services. These providers only have access to your information to perform services on our behalf.
• Legal Compliance: We may disclose your information to comply with legal obligations, such as court orders or law enforcement requests.
• Business Transfers: If Exingeno LTD is involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of the business transaction.

6. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or loss. However, no method of online transmission or storage is entirely secure. While we strive to protect your information, we cannot guarantee its absolute security.



7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Once data is no longer required, we will delete or anonymize it, unless otherwise required by law.



8. Your Rights

Under data protection laws, you have the following rights:
 

• Access: You can request access to the personal data we hold about you.
• Rectification: You can request correction of inaccurate or incomplete personal data.
• Erasure: You can request the deletion of your personal data in certain circumstances.
• Restriction: You can ask us to restrict the processing of your data under specific conditions.
• Portability: You can request a copy of your data in a structured, machine-readable format.
• Objection: You have the right to object to processing based on our legitimate interests.

To exercise any of these rights, please contact us at support@exingeno.com. We will respond to your request in compliance with applicable data protection laws.



9. Cookie Policy

Cookies are small text files stored on your device when you visit certain websites. They help us enhance your experience and analyze how visitors use our website.


a. Types of Cookies We Use
 

• Essential Cookies: These cookies are necessary for the basic functionality of the website. Without them, certain services may not function properly.
• Performance Cookies: These cookies help us understand how visitors use our website by collecting information such as which pages are visited most often. All information is anonymized.
• Functional Cookies: These cookies allow the website to remember your preferences (such as language settings) to provide a more personalized experience.
• Targeting/Advertising Cookies: We may use cookies to deliver advertisements relevant to you and measure the performance of our campaigns. These cookies may be placed by third parties.

b. How to Manage Cookies

You can manage your cookie preferences through your browser settings:
 

• You can choose to block or delete cookies, but this may affect your ability to use certain parts of the website.
• Most browsers allow you to control cookies through the settings menu. Please refer to your browser’s documentation for specific instructions.

c. Third-Party Cookies

We may allow third-party service providers (such as Google Analytics) to place cookies on your device to assist us in analyzing website traffic and user behavior. These third parties are responsible for their own cookie policies.



10. International Data Transfers

As we are based in the United Kingdom, your personal data will be processed and stored in the UK. However, some of our service providers may operate in other countries. In cases where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect your data in accordance with GDPR and UK data protection laws.



11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we discover that we have inadvertently collected personal data from someone under the age of 18, we will delete the data promptly.



12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will notify you by updating the "Last Updated" date at the top of this page. It is your responsibility to review this Privacy Policy regularly.



13. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at:
 

• Email: support@exingeno.com
• Address: 128 City Road, London, United Kingdom, EC1V 2NX